Maintenance

Service

Giles Leisure is here to help keep your swimming pool, hot tub or sauna in good health. We pride ourselves on offering a fast, efficient and reliable service and aspire to make Giles Leisure the first place you call when you need help.

We specialise in swimming pools, hot tubs and saunas and our team of expert engineers can tackle almost every known problem in these areas.

It is our aim to take the hassle out of owning a swimming pool, hot tub or sauna and we offer:

Convenient and secure booking

We know you're busy, that's why we make it as easy as possible to arrange a service call for your pool, hot tub or sauna. You can use the appointment facility located on our Contacts page to get a call from us in order to book an engineer. Alternatively you can call us direct to arrange the visit on 01273 478454.

Straightforward pricing

If you are worried about the cost of your service call spiraling out of control, don't be. At Giles Leisure we make our pricing simple and easy to understand. This way you know exactly how much servicing your pool, hot tub or sauna will cost from the moment you book your appointment. We don't have any hidden charges, so there won't be any nasty surprises.

Depending on the size and make of your pool, hot hub or sauna you will be provided with a 'fixed price' quote that includes both labour and chemicals. What's even better is our 'fixed price service call’ start from as little as £48.50 per hour.

Expert Service Calls

Looking for a pool, hot tub or sauna service you can trust? Well look no further; all of our service calls are conducted by expert engineers. So you can rest assured the work is being carried out to the very highest standards. What's more all the work done by our engineers is guaranteed for three months.


Service Charge
Service Call/ Pool Valet Hourly
Available weekly, fortnightly or at intervals to suit
Commissioning/Decommissioning (excluding chemicals) Hourly
Commissioning is rarely completed in one visit unless the water is crystal clear and the pool free from debris
Drain/Power Wash, Fill & Commissioning (excluding chemicals) Set Tariff
Swimming Pool Call-outs Hourly
Includes travel and up to 1 hour on site, hourly charge thereafter
Hot Tub Call-outs Hourly
Includes travel and up to 1 hour on site, hourly charge thereafter
The hourly rate for commissions, decommissions, pool servicing and call-outs, includes travelling and up to 1 hour on site per visit. Time exceeding 1 hour will be charged in half hour increments.
Bronze Annual Hot Tub Service Set Tariff
To check for correct plant operation, drain the tub, thoroughly clean the shell, treat the cover with a vinyl protector, replace the cartridge with new, refill and commission (cost of cartridge and chemicals excluded)
Gold Weekly Service Contract Set Tariff
(Excludes chemicals.) All the benefits of the Silver Service Contract plus weekly visits to check the tub chemistry; remove any debris and clean the filter. GOLD SERVICE CUSTOMERS WILL BENEFIT FROM A 10% DISCOUNT ON ALL CHEMICALS AND ACCESSORIES PURCHASED
Filter Tank Sand Change – To include removal of old sand
18”/19” Tank Set Tariff
24” Tank Set Tariff
30” Tank Set Tariff
36” & Over Tank P.O.A
These prices assume that the laterals and other components within the filter are all sound
Pressure Test Pool Lines Set Tariff
(per line tested)
Equipment Replacement and/or Repair P.O.A
Replacement of Vinyl Pool Liners P.O.A
Fibre Glassing of Pool Interiors P.O.A
Holiday Pool Check Services Hourly
Refurbishment / Repairs P.O.A
Mid-winter Pool Check Hourly
Leak Detection Hourly